- 1
Your documents are read once, carefully.
When a document arrives, every page is read and stored with how it was read (from the file's own text, by OCR, or by a vision model) and how confident the reading was. Pages that were hard to read are kept and can be found, but nothing on them is quoted as fact until the page has been read properly.
- 2
A question opens pages, not guesses.
AskJackson searches your library, opens the pages that look relevant, and looks at the page image itself when the text is in doubt. The server keeps its own record of every page it opened.
- 3
The citation is attached by the server.
The model never writes a document name, a page number or a link. The server attaches them from its own record, so an answer cannot cite a page that wasn't read.
- 4
Every number is checked.
Part numbers, torques, pressures, limits: each value in the answer must be on a page that was opened. A value that isn't is never displayed. A value that is printed but was hard to read is given with that doubt, next to the page, so you can check it yourself.
- 5
You get the page.
As an image and as a PDF excerpt, with the document, revision and page number.
- 6
It improves where people ask.
When a page has to be read more carefully to answer a question, the better reading is kept, and the next question about that page benefits.
Reading levels
You choose how carefully we read. The checks above never change.
| Level | For | Time |
|---|---|---|
| Text layer | Born-digital documents. | Seconds |
| One OCR pass | Ordinary, clean scans. | Minutes |
| Confidence cascade | Harder scans. Two OCR engines; a page is quotable only when one of them was sure of it, and the rest stay findable but are never quoted. | About 20 minutes per 1,000 pages |
| Column reading | Parts lists and tables, each column read with only the characters it can hold. | About an hour per 1,500 pages |
| Cross-checked readings | Several independent readings, settled against the document's own indexes. | Hours |
| Vision model | Pages nothing else could read. The page count and price are quoted before anything is spent. | Quoted per page |
Large scanned archives can be read for you as a setup service. Talk to us →
What AskJackson never does
- Answer from general knowledge as though it came from your documents.
- Cite a page it didn't open.
- Show a number that is on no page it read.
- Share your documents or answers with another customer.
- Spend on a paid reading without showing you the page count and price first.